Privacy Policy

Al Fann Audio Technologies (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal data when you use our online platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect
When you visit or interact with our site, we may collect various types of personal information including, but not limited to:

• Contact information such as your name, postal address, and email address
• Account registration details
• Purchase and payment information
• Technical data such as IP address, browser type, and device information
• Usage data reflecting how you interact with our services
• Marketing and communication preferences

How We Use Your Information
We process your personal information to:

• Provide and maintain our services, including order fulfillment and customer support
• Improve and personalize your experience on our platform
• Communicate with you regarding updates, offers, and important information related to our products and services
• Comply with legal obligations and enforce our terms and conditions
• Conduct research and analysis to enhance product development and service quality

Legal Basis for Processing
Our processing of your personal data is based on one or more of the following legal grounds:

• Your consent, where applicable and obtained prior to processing
• Performance of a contract or pre-contractual measures
• Compliance with legal obligations
• Legitimate interests pursued by us, provided such interests do not override your rights and freedoms

Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data with trusted service providers and partners involved in:

• Order processing and delivery
• Payment processing and fraud prevention
• Marketing and communication services
• IT and security services

All third parties are obligated to handle your data securely and only for the purposes we specify.

International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the UAE, where our facilities and third-party service providers are located. We ensure that appropriate safeguards, such as standard data protection clauses, are implemented to protect your data during such transfers.

Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and enforce our agreements.

Your Rights
Under GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data in certain circumstances
• Object to or restrict the processing of your data
• Withdraw consent at any time where processing is based on consent
• Request data portability
• Lodge a complaint with a relevant data protection authority

To exercise your rights, please contact us via written correspondence addressed to:
Al Fann Audio Technologies
57 Al Saada Street
Floor 4, Office 402
Dubai, Emirate of Dubai
Dubai 00057
United Arab Emirates

Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to maintain a high level of protection.

Cookies and Tracking Technologies
Our site uses cookies and similar technologies to enhance user experience, analyze usage patterns, and provide customized content. You can manage your cookie preferences through your browser settings.

Children’s Privacy
Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete such information promptly.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using our online platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Al Fann Audio Technologies
57 Al Saada Street
Floor 4, Office 402
Dubai, Emirate of Dubai
Dubai 00057
United Arab Emirates